Data Collection Policy

At YourBrandX, we value your privacy and are committed to protecting your personal information. This Data Collection Policy outlines the types of data we collect, how we use it, and the measures we take to ensure its security when using the YBX Dropship App.

1. Data We Collect

The YBX Dropship App collects the following types of information to provide a seamless order fulfillment experience:

  • Order Information:
    • Order numbers
    • Product details (e.g., item name, quantity)
    • Shipping addresses and customer contact details
  • Tracking Information:
    • Shipment tracking numbers
    • Delivery status updates
  • Shopify Store Data:
    • Store name, email address, and associated account information
    • Transaction and order history
  • Distribution Warehouse Information:
    • Order status updates
    • Shipping and fulfillment details
    • Internal tracking references

2. How We Use the Data

The data collected is used solely to enable the smooth operation of the YBX Dropship App and to fulfill orders efficiently. Specifically, we use the data for the following purposes:

  • Order Processing: Sync incoming orders from Shopify to our distribution warehouse, assign order numbers, and manage fulfillment.
  • Shipping & Tracking: Update Shopify orders with real-time shipping and tracking information.
  • Store & Order Management: Manage order flow, warehouse assignments, and delivery logistics to ensure timely and accurate fulfillment.

3. Data Sharing

We share your data only in the following contexts:

  • Third-Party Service Providers: Data may be shared with trusted third-party service providers (e.g., shipping carriers) to complete the fulfillment process.
  • Shopify Integration: Data is shared with Shopify to maintain order and fulfillment synchronization.

We do not sell, lease, or share your data with any third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to ensure that your data is protected from unauthorized access, disclosure, alteration, or destruction. This includes:

  • Encrypted data transfer between your Shopify store and our distribution warehouse
  • Strict access controls, allowing only authorized personnel to handle your data
  • Regular security audits and system updates to maintain data integrity

5. Data Retention

We retain order data for as long as it is necessary to provide our services or as required by applicable laws. Once the data is no longer needed, we securely delete or anonymize it.

6. Your Rights

You have the right to:

  • Access and review the data we collect about your Shopify store and orders
  • Request correction or deletion of any inaccurate data
  • Withdraw your consent for data collection at any time, though this may affect the functionality of the YBX Dropship App

7. Contact Information

If you have any questions regarding our Data Collection Policy or wish to exercise any of your rights, please contact us at:

Email: CS@YourBrandX.com
or Online Contact Form

By using the YBX Dropship App, you agree to the terms outlined in this Data Collection Policy. We may update this policy from time to time, and any changes will be posted on our website or communicated to you directly.

Effective Date: September 1, 2024